It is a scourge that many French people have to face. Telephone scams s. Indeed, for several months now, calls of this kind have multiplied more and more. Whether they concern the Professional Training Account (CPF) or Health Insurance, you should never let your guard down. Indeed, several criminals do not hesitate to call, making believe in a new Vitale card order or more recently, the new technique is to make believe in a repayment treatment is pending and to obtain it, you must provide your details or call a premium rate number which will cost a lot more money.

This kind of scam can also be done by SMS, but also by phone or email. The robots who hide behind all this, recover your information, usurp the logos but also the name of the Health Insurance to give even more credit to their crime. To try to stem the scourge as well as possible, the Ameli site decided to take the bull by the horns to best protect the French.

Tips to apply

Indeed, to avoid falling into the trap, there are several small tips to apply:

  • To carry out any procedure concerning Health Insurance, it is important and necessary to refer to official sites such as Ameli or a site ending with .gouv
  • It is important to verify the address of the recipients of such emails. The addresses most often used by the Health Insurance are “assurance-” or “ne-pas-repondre@app.assurance-”. If the address doesn’t look like this, it’s probably a scam.
  • Health Insurance never asks for reimbursement validation
  • L’Assurance Maladie never presents itself as customer service
  • L’Assurance Maladie never asks for login credentials

If ever identifiers have been disclosed, you must immediately go to the Ameli site to change the passwords, check that no personal information has changed (telephone number, e-mail address, bank details). It will also be necessary to think of informing your health insurance fund to prevent in the event of fraud in order to obtain the steps to be taken.


The editor recommends: